Client service supervisor

About This Role

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Tasks: Co-ordinate activities with other work units or departments. Examine and verify the accuracy of work . Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Requisition materials and supplies. Organize and maintain inventory. Schedule and confirm appointments. Receive payments. Plan and control budget and expenditures. Book appointments. Answer inquiries and provide information to customers. Answer telephone and relay telephone calls and messages. Plan and organize daily operations. Resource usage and environmental studies: Site remediation. Area of specialization: Customs services. Work conditions and physical capabilities: Attention to detail. Large workload. Work under pressure. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Interpersonal awareness. Judgement. Organized. Reliability. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Shift. On call. Experience: Experience an asset. Employment terms options: Day. Overtime available. Workplace information: Hybrid. Other benefits: Free parking available. On-site amenities. Paid time off (volunteering or personal days).

What You'll Do

• Co-ordinate activities with other work units or departments
• Examine and verify the accuracy of work
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Requisition materials and supplies
• Organize and maintain inventory
• Schedule and confirm appointments
• Receive payments
• Plan and control budget and expenditures
• Book appointments
• Answer inquiries and provide information to customers
• Answer telephone and relay telephone calls and messages
• Plan and organize daily operations

What We're Looking For

• Entry level experience
• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience
• Work conditions: Attention to detail, Large workload, Work under pressure
• Personal suitability: Accurate, Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Initiative, Interpersonal awareness, Judgement, Organized, Reliability

Is This Job Right for You?