Retail Store Supervisor

About This Role

Education: Secondary (high) school graduation certificate. Work setting: Retail service establishment. Tasks: Assign sales workers to duties. Hire and train or arrange for training of staff. Order merchandise. Authorize return of merchandise. Establish work schedules. Sell merchandise. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Organize and maintain inventory. Supervise and co-ordinate activities of workers. Area of specialization: Retail store. Personal suitability: Client focus. Efficient interpersonal skills. Flexibility. Organized. Reliability. Team player. Dependability. Initiative. Ability to multitask. Experience: 7 months to less than 1 year. Employment terms options: Evening. Morning. Day. Weekend. Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers . Supports for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

What You'll Do

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

What We're Looking For

• Entry level experience
• Secondary (high) school graduation certificate
• Personal suitability: Client focus, Efficient interpersonal skills, Flexibility, Organized, Reliability, Team player, Dependability, Initiative, Ability to multitask

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