Food Service Supervisor

About This Role

Education: No degree, certificate or diploma. Work setting: Food service establishment. Coffee shop. Fast food outlet or concession. Restaurant. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Prepare and submit reports. Supervise and check assembly of trays. Establish work schedules. Supervision: 5-10 people. Food service counter attendants and food preparers. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling. Walking. Physically demanding. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Employment terms options: Early morning. Government programs: Recognized employer. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Morning. Night. Day. Weekend. Health benefits: Dental plan. Health care plan. Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Provides visual accessibility accommodations (for example: braille, screen readers, etc.). Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.). Participates in a government or community program or initiative that supports persons with disabilities . Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees. Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition. Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Does not require Canadian work experience. Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Participates in a government or community program or initiative that supports Veterans . Offers mentorship, coaching and/or networking opportunities for Veterans. Provides awareness training to employees to create a welcoming work environment for Veterans . Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.) . Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.) . Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures) .

What You'll Do

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

What We're Looking For

• Mid level experience
• No degree, certificate or diploma
• Work conditions: Fast-paced environment, Work under pressure, Tight deadlines, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling, Walking, Physically demanding
• Personal suitability: Client focus, Efficient interpersonal skills, Excellent oral communication, Flexibility, Team player

Is This Job Right for You?