Café Supervisor

About This Role

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work site environment: Noisy. Work setting: Food service establishment. Coffee shop. On-site customer service. Tasks: Establish methods to meet work schedules. Requisition food and kitchen supplies. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Estimate ingredient and supplies required for meal preparation . Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Must have knowledge of the establishment's culinary genres. Establish work schedules. Supervision: 1 to 2 people. Food and beverage servers. Food service counter attendants and food preparers. Certificates, licences, memberships, and courses : Safe Food Handling certificate. Computer and technology knowledge: MS Excel. MS Word. Point of sale system. MS Outlook. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Standing for extended periods. Bending, crouching, kneeling. Walking. Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Flexibility. Team player. Initiative. Dependability. Experience: 1 to less than 7 months. Employment terms options: Early morning. Evening. Morning. Day. Weekend. Financial benefits: Gratuities. Support for youths: Provides awareness training to employees to create a welcoming work environment for youth.

What You'll Do

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Must have knowledge of the establishment's culinary genres
• Establish work schedules

What We're Looking For

• Entry level experience
• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Credentials: Safe Food Handling certificate
• Work conditions: Fast-paced environment, Work under pressure, Standing for extended periods, Bending, crouching, kneeling, Walking, Attention to detail
• Personal suitability: Client focus, Efficient interpersonal skills, Flexibility, Team player, Initiative, Dependability

Is This Job Right for You?