Customer Service Agent

About This Role

Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Tourism. Transportation. Tasks: Answer inquiries and provide information to customers. Perform general office duties. Answer clients' inquiries and provide information. Computer and technology knowledge: Internet. MS Outlook. Security and safety: Criminal record check. Driver's validity licence check. Driving record check (abstract). Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Bending, crouching, kneeling. Repetitive tasks. Standing for extended periods. Walking. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Initiative. Dependability. Honesty. Experience: 7 months to less than 1 year. Employment terms options: Evening. Shift. Flexible hours. Morning. Night. Day. Weekend.

What You'll Do

• Answer inquiries and provide information to customers
• Perform general office duties
• Answer clients' inquiries and provide information

What We're Looking For

• Entry level experience
• Secondary (high) school graduation certificate
• or equivalent experience
• Security and safety: Criminal record check, Driver's validity licence check, Driving record check (abstract)
• Work conditions: Attention to detail, Fast-paced environment, Tight deadlines, Work under pressure, Bending, crouching, kneeling, Repetitive tasks, Standing for extended periods, Walking
• Personal suitability: Punctuality, Client focus, Efficient interpersonal skills, Excellent oral communication, Flexibility, Organized, Reliability, Team player, Initiative, Dependability, Honesty

Is This Job Right for You?