Delivery Drivers Supervisor

About This Role

Education: Secondary (high) school graduation certificate. Work site environment: Outdoors. Vehicles. Work setting: Relocation costs covered by employer. Supervision. Dispatching. Courier and parcel express service. Tasks: Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Address customers' complaints or concerns. Recommend personnel actions such as hiring and promotions. Monitor progress of delivery schedules. Maintain inventory of supplies, equipment and uniforms. Maintain and manage digital database. Establish delivery schedules. Dispatch personnel according to schedules and work orders. Authorize delivery routes. Resolve issues that may arise, including customer requests, complaints and supply shortages. Sort packages for delivery. Train staff/workers in job duties, safety procedures and company policies. Operate and drive automobiles, vans and light trucks to pick up and deliver various items and products. Recommend measures to improve productivity . Supervision: Delivery drivers. Transportation/travel information: Valid driver's licence. Driver's abstract. Work conditions and physical capabilities: Work under pressure. Fast-paced environment. Physically demanding. Attention to detail. Personal suitability: Excellent oral communication. Flexibility. Organized. Team player. Efficient interpersonal skills. Accurate. Client focus. Dependability. Judgement. Reliability. Ability to multitask. Screening questions: Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 7 months to less than 1 year. Other benefits: Other benefits.

What You'll Do

• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Address customers' complaints or concerns
• Recommend personnel actions such as hiring and promotions
• Monitor progress of delivery schedules
• Maintain inventory of supplies, equipment and uniforms
• Maintain and manage digital database
• Establish delivery schedules
• Dispatch personnel according to schedules and work orders
• Authorize delivery routes
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Sort packages for delivery
• Train staff/workers in job duties, safety procedures and company policies
• Operate and drive automobiles, vans and light trucks to pick up and deliver various items and products
• Recommend measures to improve productivity

What We're Looking For

• Entry level experience
• Secondary (high) school graduation certificate
• Work conditions: Work under pressure, Fast-paced environment, Physically demanding, Attention to detail
• Personal suitability: Excellent oral communication, Flexibility, Organized, Team player, Efficient interpersonal skills, Accurate, Client focus, Dependability, Judgement, Reliability, Ability to multitask

Is This Job Right for You?