Food Service Supervisor

About This Role

Education: Secondary (high) school graduation certificate. Work site environment: Odours. Hot. Work setting: Urban area. Tasks: Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Estimate ingredient and supplies required for meal preparation . Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Establish work schedules. Supervision: 3-4 people. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling. Walking. Physically demanding. Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Flexible hours. Morning. Night. On call. Day. Weekend. Overtime available. Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition. Support for youths: Offers on-the-job training tailored to youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Applies hiring policies that discourage age discrimination . Provides staff with awareness training to create a welcoming work environment for mature workers . Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

What You'll Do

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

What We're Looking For

• Mid level experience
• Secondary (high) school graduation certificate
• Work conditions: Fast-paced environment, Work under pressure, Tight deadlines, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling, Walking, Physically demanding, Attention to detail
• Personal suitability: Client focus, Efficient interpersonal skills, Excellent oral communication, Flexibility, Team player

Is This Job Right for You?