Food Service Supervisor

About This Role

Education: Secondary (high) school graduation certificate. Work site environment: Hot. Work setting: On-site customer service. Restaurant. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Estimate ingredient and supplies required for meal preparation . Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Supervise and check delivery of food trolleys. Establish work schedules. Supervision: 5-10 people. Food service counter attendants and food preparers. Security and safety: Criminal record check. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Standing for extended periods. Own tools/equipment: Uniform. Personal suitability: Client focus. Efficient interpersonal skills. Flexibility. Team player. Employment terms options: Early morning. Government programs: Recognized employer. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Flexible hours. Morning. Night. Day. Weekend. Overtime available. Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition. Support for youths: Offers on-the-job training tailored to youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Applies hiring policies that discourage age discrimination . Provides staff with awareness training to create a welcoming work environment for mature workers . Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

What You'll Do

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Supervise and check delivery of food trolleys
• Establish work schedules

What We're Looking For

• Mid level experience
• Secondary (high) school graduation certificate
• Security and safety: Criminal record check
• Work conditions: Fast-paced environment, Work under pressure, Standing for extended periods
• Personal suitability: Client focus, Efficient interpersonal skills, Flexibility, Team player

Is This Job Right for You?