Network Support Analyst

About This Role

Education: College/CEGEP. Work setting: Manufacture. Information technology (IT) infrastructure. Tasks: Coordinate access and use of computer networks. Install software. Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment. Monitor the performance of computer systems and networks. Evaluate and install computer hardware, networking software and operating system software. Provide problem-solving services to network users. Implement data, software and hardware security procedures. Modify Web pages, applets and scripts. Research and apply meta-data to Websites and register Websites with search engines. Respond to requests for help and information from Website visitors and Website designers. Perform Web-server backup and recovery operations. Computer and technology knowledge: Device drivers. Networking software. Networking hardware. Networking security. Internet. Servers. Desktop applications. Security software. Mail server software. Communication software. Desktop publishing software. Information technology. MS Office. MS Windows. Firewall. MS Active Directory. Work conditions and physical capabilities: Fast-paced environment. Attention to detail. Own tools/equipment: Internet access. Cellular phone. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Team player. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Experience: 3 years to less than 5 years. Employment terms options: Day.

What You'll Do

• Coordinate access and use of computer networks
• Install software
• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Monitor the performance of computer systems and networks
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Modify Web pages, applets and scripts
• Research and apply meta-data to Websites and register Websites with search engines
• Respond to requests for help and information from Website visitors and Website designers
• Perform Web-server backup and recovery operations

What We're Looking For

• Senior level experience
• College/CEGEP
• Work conditions: Fast-paced environment, Attention to detail
• Personal suitability: Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Initiative, Judgement, Organized, Team player

Is This Job Right for You?