Reception Clerk

About This Role

Education: Secondary (high) school graduation certificate. Work setting: Private sector. Urban area. Veterinary clinic. Tasks: Greet people and direct them to contacts or service areas. Provide basic information to clients and the public. Obtain and process information required to provide customer service. Operate switchboard or telephone system. Order office supplies. Record and relay information. Schedule and confirm appointments. Send invoices. Maintain work records and logs. Receive and issue payments. Perform clerical duties, such as filing and sorting and distributing mail. Answer telephone and relay telephone calls and messages. Provide customer service. Computer and technology knowledge: Electronic medical records. Electronic scheduler. Mac OS. Database software. Electronic mail. MS Outlook. MS Word. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Attention to detail. Combination of sitting, standing, walking. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Ability to multitask. Time management. Maturity. Client focus. Dependability. Positive attitude. Patience. Screening questions: Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Evening. Flexible hours. Experience: Experience an asset. Employment terms options: Day. Weekend. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Bonus. Group insurance benefits. Other benefits: Free parking available. Learning/training paid by employer. Other benefits. Paid time off (volunteering or personal days). Team building opportunities.

What You'll Do

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Provide customer service

What We're Looking For

• Entry level experience
• Secondary (high) school graduation certificate
• Work conditions: Ability to work independently, Fast-paced environment, Work under pressure, Attention to detail, Combination of sitting, standing, walking
• Personal suitability: Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Organized, Reliability, Team player, Ability to multitask, Time management, Maturity, Client focus, Dependability, Positive attitude, Patience

Is This Job Right for You?