Retail Store Supervisor

About This Role

Education: Secondary (high) school graduation certificate. Work setting: Retail service establishment. Retail business. Tasks: Assign sales workers to duties. Authorize return of merchandise. Establish work schedules. Sell merchandise. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Organize and maintain inventory. Supervise and co-ordinate activities of workers. Manage cash. Oversee payroll administration. Supervise office and volunteer staff. Supervision: 3-4 people. Grocery clerks and shelf stockers. Retail salespersons and sales clerks. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Dependability. Initiative. Experience: 1 to less than 7 months. Employment terms options: Early morning. Evening. Morning. Night. Support for persons with disabilities: Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Support for newcomers and refugees: Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Support for youths: Offers mentorship, coaching and/or networking opportunities for youth. Support for Veterans: Offers mentorship, coaching and/or networking opportunities for Veterans. Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Support for mature workers: Offers mentorship, coaching and/or networking opportunities for mature workers . Supports for visible minorities: Offers mentorship programs that pair members of visible minorities with experienced employees.

What You'll Do

• Assign sales workers to duties
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Supervise office and volunteer staff

What We're Looking For

• Entry level experience
• Secondary (high) school graduation certificate
• Personal suitability: Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Flexibility, Organized, Reliability, Team player, Dependability, Initiative

Is This Job Right for You?