Shift Manager, Fast Food Restaurant

About This Role

Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Food service establishment. Restaurant. Tasks: Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Prepare and submit reports. Supervise and check assembly of trays. Supervision: 11-15 people. Food service counter attendants and food preparers. 16-20 people. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling. Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Initiative. Dependability. Screening questions: Do you have experience working in this field?. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Flexible hours. Morning. Night. On call. Day. Weekend. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Night shift premium. Other benefits: Free parking available. Learning/training paid by employer. Other benefits. Team building opportunities. Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees. Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Support for youths: Offers on-the-job training tailored to youth. Support for Veterans: Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Applies hiring policies that discourage age discrimination . Provides staff with awareness training to create a welcoming work environment for mature workers . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

What You'll Do

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays

What We're Looking For

• Mid level experience
• Secondary (high) school graduation certificate
• or equivalent experience
• Work conditions: Fast-paced environment, Work under pressure, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling, Attention to detail
• Personal suitability: Client focus, Efficient interpersonal skills, Excellent oral communication, Flexibility, Team player, Initiative, Dependability

Is This Job Right for You?