Tech Masters Inc.
Listed via Job Bank
Education: College/CEGEP. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Computer and technology knowledge: Android. Information Technology Infrastructure Library (ITIL). Shell script. iOS. MAC. Linux. JavaOS. Device drivers. Networking software. Networking hardware. Networking security. Extranet. Intranet. Internet. Servers. Desktop applications. File management software. Security software. Multimedia software. Word processing software. Presentation software. Mail server software. Communication software. Image editing software. Project management software. Programming software. HTML editing software. Website creation and management software. Web service design. Business diagram software. Desktop publishing software. Mapping and data visualization software. Database software. Mac OS. Quick Books. MS Active Directory. Veritas Netbackup. .NET. JavaScript. MS Office. MS Windows. SQL. SharePoint. Spreadsheet. TCP/IP. Visual Basic. Wireless networks. XML. PHP. WordPress. Experience: 1 year to less than 2 years.
This employer welcomes and values military experience in their hiring.
A good fit if you're re-entering the workforce after a career break.
Offers workplace accommodations and a physically accessible workplace.
Comes with benefits and perks beyond the base pay.
Job Title
User Support Technician
Company
Tech Masters Inc.
Location
Sherwood Park
Job Type
Full-time
Work Arrangement
On-site
Pay Range
$37.50 hourly
You'll complete your application on the employer's website.
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